Russell Rewards Membership
Russell Rewards Membership
- Your Membership includes the following benefits for year-round, worry-free protection
Coverage for an unlimited number of systems per address
- A/C Inspection with standard 1″ filter*: Includes a thorough inspection of your air conditioning system at no cost. Our certified service technicians will get your home ready for summer and notify you of any potential reliability, safety, or performance issues.
- Furnace Inspection with standard 1″ filter*: Includes a thorough furnace inspection, at no cost, to keep you warm during the chilly winter months. Our technicians will get your home ready for winter and notify you of any potential reliability, safety, or performance issues.
- 24-Hour Repair Response Time**: Upon request, we guarantee a 24-hour repair response time. If we are unable to accommodate your request, and repair(s) needed during the visit, we will cover the cost of the repair up to $200
- Priority Installation: Upon request, if your A/C and or Furnace system needs to be replaced, we will provide you with priority service.
- Guaranteed Service Window: We know your time is valuable, so we’ll guarantee our arrival to service your system within a two-hour window.
Transferable Plans: We are happy to serve you. If you move, you can transfer your membership to your new home (if in our service areas) or transfer your payment credits to the new homeowner- a nice extra to offer prospective buyers
- Diagnostic Charge: The service fee will be $29. Typically waived with any repairs.
- Repair Discounts: You’re guaranteed 15% off all repairs!
- Indoor Air Quality Discounts: You’re guaranteed 15% off all indoor healthy air quality products!
- Extended Parts and Labor Warranty for Repairs***: the original warranty on any repair(s) performed today or while a Member, is extended for as long as you remain an uninterrupted Member.
- 90-Day No Breakdown Guarantee***: When we make the recommended repairs during your inspection, we will give you a 90-day no-breakdown guarantee, or we will provide you a full refund on the invoiced repair items.
- 100% of Rewards Payment Credited****: As long as you remain an uninterrupted Rewards Member, 100% of your Annual fees may be applied towards a 1.) complete system replacement, 2.) a complete system replacement with ductwork, or insulation, or 50% of your Rewards Annual fees may be applied towards the cost of a partial system replacement
- Consider our Annual Rewards $340/Year or Subscribe and Save $25/Month
Priority Scheduling
- Extended parts & labor warranties for parts and recommended repairs*
- Automatic 15% discount for all services
- Priority Installation:Upon request, if your A/C and or Furnace system needs to be replaced, we will provide you with priority service.
- Priority Installation: Upon request, if your A/C and or Furnace system needs to be replaced, we will provide you with priority service.
- Guaranteed Service Window: We know your time is valuable, so we’ll guarantee our arrival to service your system within a two-hour window.
- Indoor Air Quality Discounts: You’re guaranteed 15% off all indoor healthy air quality products!
- $29 Service call fee *Charges may apply for holiday, weekend, or emergency calls*
- Yearly Renewal
- Consider our Annual Rewards Membership Plan which includes bi-annual filters, inspection, and many more benefits
- *5 Years Parts & Labor Warranty on most repairs. Warranty will be listed on quoted repairs. Extended Warranty excludes compressors, high-efficiency fan/blower motors, heat exchangers, coils, and refrigerant leaks—no monetary value.